SGEScore
AI Search Intelligence
Documentation

SGEScore Documentation

Complete guide to mastering AI visibility tracking and optimization.

Quick Start Guide

Get up and running with SGEScore in under 5 minutes. Follow these steps to start tracking your AI visibility.

1

Create Your Account

Sign up at sgescore.com/signup. You can start with our free tier which includes 1 website and 5 prompt tracks per month.

2

Add Your Website

Enter your website domain during onboarding. We'll automatically extract your brand name, industry, and key information to personalize your tracking.

3

Run Your First Scan

Click "Run Full Scan" from your dashboard. Our system will analyze your website across ChatGPT, Claude, Gemini, and Perplexity to generate your initial AI Visibility Score.

4

Create Tracking Prompts

Set up custom prompts to monitor specific queries. For example, "What are the best [your industry] tools?" to see if AI recommends your brand.

5

Add Competitors

Add up to 5 competitors to track Share of Voice. See how your AI visibility compares and identify opportunities to outrank them.

Pro Tip

Run scans weekly to track changes over time. AI models update frequently, and your visibility can change based on your content updates and competitor activity.

AI Visibility Score

Your AI Visibility Score is a unified metric (0-100) that measures how well your brand appears across AI-powered search and assistant platforms. It's the single most important indicator of your AI presence.

How It's Calculated

The score combines multiple data points weighted by importance:

Brand Mentions30%

How often AI models mention your brand when asked about your industry or relevant topics.

Citation Rate25%

Frequency with which AI platforms cite your website as a source in their responses.

Recommendation Position20%

Where your brand appears in AI recommendation lists (1st vs 5th position matters).

Content Quality Signals15%

Technical SEO factors that help AI models understand and trust your content.

Sentiment Analysis10%

The tone and context in which your brand is mentioned (positive recommendations vs neutral mentions).

Score Ranges

80-100Excellent - Your brand is highly visible and recommended by AI
60-79Good - Solid presence with room for improvement
40-59Moderate - AI knows you exist but rarely recommends you
20-39Low - Limited visibility, significant optimization needed
0-19Critical - AI doesn't recognize or recommend your brand

AI Platforms We Scan

ChatGPT (OpenAI)
Claude (Anthropic)
Gemini (Google)
Perplexity

Understanding Score Changes

Your score can fluctuate by ±5 points between scans due to AI model updates and response variations. Focus on weekly trends rather than daily changes. A consistent upward or downward trend over 2-3 weeks is more meaningful than individual scan results.

Prompt Tracking

Prompt Tracking lets you monitor how AI assistants respond to specific questions about your industry. Create custom prompts and track whether AI recommends your brand over time.

How to Create Effective Prompts

Best Recommendation Prompts

Ask AI what it would recommend for your industry:

  • "What are the best [industry] tools in 2026?"
  • "Which [product type] would you recommend for [use case]?"
  • "Top 5 alternatives to [competitor]"

Brand Awareness Prompts

Test if AI knows your brand:

  • "What is [your brand name]?"
  • "Tell me about [your brand name] and what they do"
  • "Reviews of [your brand name]"

Comparison Prompts

See how you compare to competitors:

  • "[Your brand] vs [competitor] - which is better?"
  • "Compare [your brand] to [competitor] for [use case]"

Tracking Metrics

Mention Rate

% of responses that mention your brand

Position Rank

Where you appear in recommendation lists

Response History

Full AI responses stored for review

Important Note

AI responses vary each time. Run prompts multiple times (we recommend 3+ runs per prompt) to get accurate mention rates. Free plans include 5 prompt runs/month, Pro includes 100.

Share of Voice

Share of Voice (SoV) measures your brand's presence compared to competitors in AI recommendations. If AI mentions 5 brands for a query and you're one of them, your SoV is 20%.

How Share of Voice is Calculated

SoV = (Your Mentions ÷ Total Industry Mentions) × 100

We aggregate data from all your tracked prompts and competitor scans to calculate this.

SoV Breakdown Views

By AI Platform

See which AI platforms favor your brand. You might have 40% SoV on ChatGPT but only 15% on Gemini.

By Topic/Category

Understand which topics give you the highest visibility. Focus optimization on weak areas.

Over Time

Track SoV trends weekly/monthly. Growing SoV means your AI optimization efforts are working.

Vs Competitors

Direct comparison showing who owns the largest share of AI recommendations in your market.

What's a Good SoV?

In most industries, the market leader has 25-35% SoV. If you're under 10%, you're being significantly outperformed by competitors. Aim to grow your SoV by 2-5% per quarter through consistent optimization.

Citation Tracking

Citations occur when AI platforms link directly to your website as a source of information. This is different from mentions - citations include actual links users can click.

Why Citations Matter

Credibility

Citations signal to AI that your content is trustworthy and authoritative

Traffic

Direct links from AI responses drive qualified traffic to your site

Reinforcement

More citations = higher visibility in future AI responses

How to Increase Citations

Create Comprehensive Content

Long-form, well-researched articles are more likely to be cited as sources.

Use Structured Data

Schema markup helps AI understand and cite your content accurately.

Include Original Research

Unique data, statistics, and studies are highly citable by AI.

Maintain Fresh Content

Regularly updated content is prioritized over outdated sources.

Citation Sources We Track

We identify citations from:

Perplexity AIBing ChatGoogle AI OverviewsYou.comPhind

Competitor Analysis

Track how your AI visibility compares to competitors. Understand who's winning in AI search and identify opportunities to outrank them.

Setting Up Competitors

1

Auto-Discovery

We automatically suggest competitors based on your industry and website analysis. Accept suggestions or add your own.

2

Manual Addition

Enter competitor domains directly. We'll scan them and generate AI visibility scores for comparison.

3

Competitor Scans

Run competitor scans to get their AI visibility scores, Share of Voice, and identify what they're doing better.

What You Can Track

Score Comparison

Side-by-side AI visibility scores. See who's ahead and by how much.

Ranking Position

Your rank among competitors (e.g., "2nd of 5 competitors").

Gap Analysis

Points needed to overtake the next competitor or reach #1.

Trend Comparison

Track if competitors are gaining or losing AI visibility over time.

Plan Limits

Free: 2 competitors • Pro: 5 competitors • Enterprise: Unlimited competitors. Focus on your top direct competitors for the most actionable insights.

Boost Actions

Boost Actions are personalized recommendations to improve your AI visibility score. Each action is prioritized by potential impact and ease of implementation.

Types of Boost Actions

High Impact

Critical Fixes

Issues significantly hurting your visibility (missing schema, broken pages, no brand mentions).

Medium Impact

Optimizations

Improvements that will noticeably boost scores (content gaps, missing FAQ sections, thin pages).

Low Impact

Enhancements

Nice-to-haves that incrementally improve scores (additional structured data, image alt text).

Common Boost Actions

Add FAQ schema to key pages
Create comprehensive product pages
Add author expertise signals
Implement breadcrumb navigation
Improve page load speed
Add HowTo structured data
Create comparison content
Build authoritative backlinks

Multi-Website Support

Track multiple websites from a single dashboard. Perfect for agencies, multi-brand companies, or anyone managing several web properties.

Plan Limits

1
Free Plan
5
Pro Plan
Enterprise

Features

  • Individual scores and insights per website
  • Quick switch between websites in sidebar
  • Separate competitor tracking per website
  • Cross-website reports (Enterprise)

Best Practices

Weekly Routine

Monday: Run full AI visibility scan
Wednesday: Execute tracking prompts
Friday: Review scores, complete boost actions

Quick Wins for Better Scores

  1. 1
    Add FAQ schema

    Implement FAQ structured data on key pages - instant visibility boost.

  2. 2
    Create "Best X" content

    Write comprehensive comparison/listicle content that AI loves to cite.

  3. 3
    Establish entity presence

    Ensure your brand is on Wikipedia, Crunchbase, LinkedIn, and industry directories.

  4. 4
    Get quality backlinks

    AI trusts sites that other authoritative sources link to.

Need More Help?

Can't find what you're looking for? Our support team is here to help.